Why does OpenPath need location services on?

Created by Hugo Fuhlendorff, Modified on Tue, 31 Aug 2021 at 12:13 PM by Hugo Fuhlendorff

Openpath does not share or sell your data to third parties. When you are near an Openpath reader/system (that you have access to) and attempt to unlock a door, the app may use your location data as a way of validating that you are on site. This location data is not accessible by Openpath if you are not already near your Openpath system.

In order for Wave to Unlock/Touch to work reliably, the Openpath app needs Location Services always enabled. 

The app uses Bluetooth Low Energy (BLE), which iOS and Android consider as part of their Location Services.

On iOS devices: The Openpath app also uses Motion Services in order to detect if a phone is in motion – if it is stationary, the Openpath background service will shut down in order to conserve battery. If the app detects the phone is moving, the Openpath service will resume in order to communicate with any nearby Openpath readers.

Logging data: Openpath does not log the geolocation or GPS of your phone, except in the event that you are within range of an Openpath system that you have access to, and are attempting to unlock a door. We temporarily log motion data on iOS devices and can only receive that data if you Send Feedback via the app for troubleshooting purposes.

If you'd rather not enable these features, you can still unlock entries on iOS devices by using Wave to Unlock/Touch with the Openpath app open and Bluetooth turned on. On Android devices, Wave to Unlock/Touch won't work if Location Services is turned off regardless if the app is open or not, but you can still use the app to unlock entries by tapping on the lock icons next to the entries.

Note: For devices running Android 10, you may need to set location permissions to Allow all the time in order for onsite unlocks to work.

For more information, refer to the Openpath Privacy Policy.

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